Welcome to Universal Medical
Business Ethics

Code of Conduct

-Anti-corruption and bribery


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We pursue an equal and diverse employee management policies, and all employees should be treated with respect and should not be discriminated against in recruitment, compensation and promotion based on gender, age, religion, race, disability, illness, marital status or pregnancy. We adhere to the principle of openness and equality when recruiting, and make selections based on professional knowledge, comprehensive quality, professional ability and their matching degree with the value system of the Group to widely attract employees from all provinces, cities and ethnic groups to form a diverse talent team, and encourage employees to communicate and share with each other to promote cultural integration.

-Confidentiality of information

We complied with the Law of the People’s Republic of China on the Protection of Consumer Rights and Interests and the Several Provisions on Prohibiting Infringements upon Trade Secrets and other relevant provisions to ensure the security and confidentiality of the Group’s important information; the Group has complied with the Cybersecurity Law of the People’s Republic of China and the Basic Requirements for Network Security Graded Protection Regarding Information Security Technology to protect key information systems, and has also formulated the Measures for Central Computer Room, the Intranet Access Management Measures of Genertec Universal Medical Group Company Limited (《通用環球醫療集團有限公司集團內部局域網內網準入管理辦法》), and the Network Management Measures of Genertec Universal Medical Group Company Limited (《通用環球醫療集團有限公司網絡管理辦法》) to regulate employees to strictly follow the measures to manage the daily operation and information security and confidentiality of the central computer room and protect the information security of the Group and its customers.

-Anti-money laundering/insider trading

We have strictly complied with the Criminal Law of the People’s Republic of China, the Anti-Money Laundering Law of the People’s Republic of China, the Supervision Law of the People’s Republic of China, the Law on Administrative Discipline for Public Officials of the People’s Republic of China and other legal provisions on corruption, bribery, extortion, fraud and money laundering.

-Environment, health and safety

The main resources used by the Group during daily operations are electricity consumption in office spaces and hospitals, domestic water use and distribution and vehicle fuel consumption. The Group signed the EHS work target responsibility letter with departments of the headquarters and its subordinate units to effectively supervise each unit to fulfill its main responsibility for environmental protection. At the same time, it has also adopted a series of energy-saving and emission-reduction measures in the office and its hospitals.

-Reporting mechanism

The Notice on Further Unblocked the Reporting Complaints Channel (《關於進一步暢通舉報投訴渠道的通知》) issued by the Group clarified the scope and channel for reporting and complaints to encourage informers to make real-name reports through letters, telephone calls or emails to ensure the authenticity of the reported information and accuracy of evidences. We strictly kept confidential the information we received to protect the informers’ right to report.

-Anti-corruption and bribery policies

The Company complies with the "Rules for Discipline Inspection and Supervision Organs to Handle Complaints" issued by the General Office of the Central Committee of the Communist Party of China, broadens supervision channels, safeguards the supervisory power of the complainant, standardises the procedures for receiving, accepting, handling and disposing of complaints, handles complaints in accordance with the rules and regulations and in compliance with the law, and has “zero tolerance” for irregularities and breaches of law in the handling of complaints.

Control Mechanisms

-Open reporting channels

The company set up supervision mailbox: jijian@um.gt.cnReport hotline: 010-87012226

-Disciplinary measures for breaches of the code of conduct

We formulated the Coordination Working Mechanism on Improving Party Conduct, Building Clean Government and Combating Corruption, Measures for Integrity Risk Prevention, Proposed Measures for Discipline Inspection (《紀律檢查建議工作辦法》) and Measures for Issuing Clarification on False Allegation by the Discipline Inspection Committee (《紀委關於做好失實控告澄清的工作辦法》), and revised the Measures for Management of Official Vehicles of Genertec Universal (《通用公務用車管理辦法》), Rules of Conversation by Leadership Team (《領導班子談話規則》) and Inspection Process of Party Committee of Genertec Universal Medical Group Company Limited (《通用環球醫療集團有限公司黨委巡察工作流程》). We have specified the implementation rules for the establishment of a sound and effective mechanism that ensures no one dares to corrupt, can be corrupted or thinks of committing corruption by the party committee of the group companies, so as to further strengthen the integrity of the Group and prevent fraud or bribery. We continued to improve the effectiveness of supervision and extensively collect clues to problems by means of on-site investigations, telephone interviews, and on-site inspections. The Company takes disciplinary action against violations of the Code of Conduct in accordance with the Regulations of the Communist Party of China on Disciplinary Actions, the Supervision Law of the People's Republic of China, and the Law of the People's Republic of China on Administrative Sanctions for Public Officials.

Violation Reports

Reporting areas

Number of breaches in 2022

Corruption or bribery


Discrimination or Harassment


Client Privacy


Conflict of interest


Money laundering or insider trading